FAQ's

General Enquiries

For any shop enquiry, please do not hesitate to contact us at INFO@JIMSSHOP.COM Please keep in mind our shop is run by our Jim's Group National Staff, so be nice :)

Returns & Refunds

Please email us at INFO@JIMSSHOP.COM

Can I Pick-Up my Items?

Yes, we have an in-person store onsite at 48 Edinburgh, Mooroolbark, VIC 3138. Please email us though first to let us know when you're coming and we can have your items ready.

Can I meet Jim?

Well it depends, we occasionally have fans of Jim who want to come and meet him. Sometimes we can make this happen, depending on how many items you buy :) email any request to INFO@JIMSSHOP.NET